Shipping policy
Corvande LLC
7901 4th St N, Ste 300, St. Petersburg, FL 33702, United States
Email: support@corvande.com — Phone: +1 (727) 436-0636
Last updated: 14 August 2026
Where we ship
We ship to the United States, Canada, the United Kingdom and Australia. We do not ship to PO boxes, APO/FPO addresses, or freight forwarders. All prices are shown and charged in US dollars.
Order processing
Orders are processed within 1 to 3 business days (Monday to Friday, excluding US public holidays). You will receive a confirmation email with tracking information as soon as your order ships.
Delivery times
Once your order has left our warehouse, transit normally takes 4 to 7 days. In total, expect roughly 5 to 10 days from the day you order to the day it arrives. Delivery times are estimates and are not guaranteed. Delays can happen because of carrier issues, customs processing, severe weather, or peak seasons.
Shipping rates
Standard shipping is a flat $5.00. Orders with a subtotal of $99.00 or more ship free. The rate that applies to your order is calculated and shown at checkout before you pay.
Where your order ships from
Our goods are made by partner factories in China and dispatched directly from there. This is why delivery takes longer than a domestic warehouse would, and it is also why the price is a fraction of traditional retail.
Tracking
A tracking number is emailed to you once your order ships. Please allow up to 48 hours for tracking information to begin updating.
Split shipments
If your order contains several items, they may ship separately and arrive on different dates at no extra cost to you.
Customs, duties and taxes
Orders delivered within the United States are not subject to import duties. For orders delivered to Canada, the United Kingdom or Australia, your parcel may be subject to import duties, taxes or handling fees charged by your local customs authority. These charges are set by your government, are not included in the price you pay us, and are the responsibility of the recipient. We cannot predict or refund them.
Lost, delayed or damaged packages
If your order has not arrived within 20 business days of the shipping confirmation, contact us at support@corvande.com and we will investigate with the carrier. If a package is confirmed lost or arrives damaged, we will send a replacement or issue a full refund, whichever you prefer.
Incorrect addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If your order has not yet shipped, contact us immediately at support@corvande.com and we will do our best to correct it.
Questions
Email support@corvande.com. We answer every email within 24 hours, Monday to Friday, 9:00 AM to 5:00 PM Eastern Time.